Privacy and Data Policy

This Privacy Policy explains how we collect, use, store and protect your personal information when you use Spinhill. We take your privacy seriously and provide this page to make clear what data we handle, why we process it, and how you can control it. By registering or using our services you agree to the practices described here.

Types of data we collect

We collect information you provide directly and data generated during use of our site and services. This includes personal details, technical details from your device, and transactional records related to your play and payments.

Personal data

Personal data may include your name, date of birth, email address, telephone number, postal address, identity documents where required for verification, and payment details when you make deposits or withdrawals. We use this data to create and manage your account and to meet legal and security obligations.

Technical data

Technical data covers information such as IP address, browser type, device identifiers, operating system, and activity logs. We use technical data to keep the service running, improve performance and detect abuse or fraud.

Transactional data

Transactional data includes deposit and withdrawal history, game activity, bonus and promotion records, and any correspondence about transactions. This information helps us process payments, resolve disputes and monitor responsible play.

How we use your information

We use your data to operate your account, process payments, provide customer support, prevent fraud, and meet our legal responsibilities. Where you agree, we may use data to send marketing communications and personalised offers. You can opt out of marketing at any time.

Data protection practices

We store data on secure systems and apply industry-standard technical and organisational measures to protect it. Access to personal data is limited to authorised staff and trusted service providers who require the information to perform their duties. In the event of a security incident we will take appropriate measures to contain and resolve the issue.

Cookies and tracking technologies

We use cookies and similar technologies to remember preferences, enable key features, analyse site usage and support advertising and analytics. You can manage cookie preferences through your browser or via the tools provided on our site. Disabling certain cookies may affect functionality.

Information sharing and third parties

We may share information with payment processors, identity-verification providers, analytics and fraud-prevention services, and other third parties who assist with operation of our services. We also disclose data where required by law or to protect our rights. We do not sell your personal data to third parties.

User rights

You have rights to access, correct, restrict or delete your personal data, and to object to certain processing where applicable. You can request a copy of your personal information or ask us to correct inaccuracies via your account settings or by contacting support.

Access, correction and deletion

To access or update your information, sign in to your account or contact [email protected]. We will guide you through verification steps before making changes to protect your account. Requests to delete data will be handled in accordance with applicable requirements and our operational needs.

Privacy policy updates

We may update this policy to reflect changes in our services or legal requirements. Material changes will be posted on the site and, where appropriate, notified to account holders. Continued use after changes indicates acceptance of the updated policy.