Contact Us

Our support team is ready to assist with questions about your account, deposits and withdrawals, payment methods or technical issues while playing slots, live casino games or claiming free spins. If you need help with active promotions, bonus balance queries or reporting recent wins, we can guide you through the process. Contact us via email, the website contact form or phone for practical, prompt help with account-related matters or general feedback.

Department	Contact
Customer support	[email protected] (email and contact form; email replies within 24 hours)
General enquiries	[email protected] (corporate, payments and policy queries; typical reply within 48 hours)
Affiliate enquiries	[email protected] (partnerships and marketing; response within 72 hours)
Phone	+44 20 7946 0958 (call for quick help)
Working hours	Mon-Fri, 09:00-18:00 (email support outside hours)

Contact by email

Email is the preferred contact method for detailed requests, account-related issues, or situations that require explanations or documents. Please email [email protected] with a clear subject line and up-to-date contact details. Including your account ID and any relevant attachments helps us process your request more quickly and prevents delays.

Send us a message

Name

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Response Time

Our support team aims to respond promptly to all enquiries. Most messages are answered within one business day. Simple account and payment questions are usually handled quickly, while complex issues such as security checks or detailed investigations can take longer to resolve depending on their nature. We'll keep you updated and may request documents to speed up the process.

Feedback

We’d love to hear your feedback, suggestions or ideas for improving the site. Please share anything that would make your experience smoother, clearer or more enjoyable. Every submission is reviewed carefully by our team and used to shape updates, fix issues and improve features so we can keep the site easy to use and more relevant to players like you.